100% Geld-zurück-Garantie

LEIBISH bietet eine 30-tägige Geld-zurück-Garantie. Unter den folgenden Bedingungen wird eine vollständige Rückerstattung gewährt.

  • Die Ware muss innerhalb von 30 Tagen nach Erhalt zurückgegeben oder umgetauscht werden und muss sich in ihrem Originalzustand befinden.
  • Die Ware darf nicht beschädigt, getragen, benutzt oder in der Größe verändert sein (ausgenommen Sonderbestellungen).
  • Die Ware muss exakt mit den Produktdatensätzen übereinstimmen.
  • Das/die Originalzertifikat(e) müssen mit der Ware zurückgesandt werden.*

*Für Artikel, die ohne das/die Originalzertifikat(e) zurückgeschickt werden, wird eine Bearbeitungsgebühr erhoben. Die Gebühren beginnen bei 150 $, abhängig von der Karatgröße und dem Zertifikatstyp.

Es erfolgt keine Rückerstattung der Arbeits- und Verwaltungskosten für individuell gestalteten Schmuck.

LEIBISH behält sich das Recht vor, nach eigenem Ermessen Verwaltungs-, Produktions- und Logistikkosten für die Rückerstattung von Rücksendungen bei Sonderanfertigungen aus der Kategorie DYO oder dem Schmuckkatalog abzuziehen. In einem solchen Fall wird der abzugsfähige Betrag auf dem Bestellangebot deutlich angegeben.

Für den Fall, dass ein erweiterter Zahlungsplan genehmigt wird, fallen gekaufte Waren nicht unter das 30-tägige Rückgaberecht.

Rückerstattungen werden auf dieselbe Weise ausgestellt, auf die sie eingegangen sind, d. h. in der ursprünglichen Zahlungsform per Banküberweisung, PayPal oder in bar. Im Falle einer Rückerstattung entsprechen genehmigte Rückerstattungen dem auf der von LEIBISH ausgestellten Rechnung angegebenen Transaktionsbetrag. LEIBISH ist nicht verantwortlich für zusätzliche Gebühren oder Kosten der Banken, Zölle, Mehrwertsteuer, Steuern oder Zuschläge, die vom Einfuhrland des Kunden oder anderen Parteien während des Prozesses erhoben werden können.

Wenn LEIBISH 30 Tage nach dem Kaufdatum eine Rückerstattung genehmigt, werden 10 % der Gesamtkosten für alle gezahlten Ausgaben abgezogen.

30 Tage nach der Reservierung eines losen Diamanten oder Schmuckstücks oder falls ein Kunde es versäumt, die Zahlungsraten abzuschließen, behält sich LEIBISH das Recht vor, die Reservierung zu stornieren und die gezahlten Gebühren abzüglich einer Bearbeitungsgebühr von 300,00 $ zurückzuerstatten.

Notiz: Alle Sonderanfertigungen sind nicht erstattungsfähig. Sollte LEIBISH darüber hinaus auf Kundenwunsch Produkte oder Diamanten kaufen, um ein individuell gestaltetes Schmuckstück herzustellen, und der Kunde sich letztendlich dazu entschließt, das Schmuckstück nicht zu kaufen, werden die angeforderten Produkte und/oder Steine ​​nicht erstattet.

Rückerstattungen erfolgen in der ursprünglichen Zahlungsform, entweder per Scheck, Überweisung oder PayPal.

Diamanten, farbige Steine ​​und Schmuck werden nach Erhalt und vor der Rückerstattung, dem Umtausch oder der Gutschrift überprüft. Waren, die nicht mit den Produktdaten in unseren Unterlagen übereinstimmen, werden zurückgesandt oder abgelehnt.

Bitte senden Sie die Ware an unser New Yorker Büro:

LEIBISCH
580 5th Avenue, Zimmer 218
New York, NY, 10036
Gebührenfreie Nummer: 1-855-Leibish (1-855-534-2474)
Telefon: +1- 212-921-9700
Fax: +1-212-768-7866

Nach dem Absenden der Retoure senden Sie bitte eine E-Mail mit der Sendungsverfolgungsnummer und dem Versanddatum an: info@leibish.com

Bitte versichern Sie die Ware gegen Transportverlust und bezahlen Sie Fracht- und Bearbeitungsgebühren im Voraus.

LEIBISH bietet Kunden, die Artikel innerhalb der USA zurückschicken, gerne kostenlose Rücksendungen an.

Um ein kostenloses Rücksendeetikett anzufordern, senden Sie bitte eine E-Mail an: info@leibish.com und geben Sie Ihren Namen, Ihre E-Mail-Adresse und Ihre Bestellnummer an.

LEIBISH übernimmt keine Verantwortung für Diamanten, Farbsteine ​​oder Schmuck, die nicht bei uns eintreffen oder die nicht gemäß den oben genannten Bedingungen zurückgegeben werden.

Denken Sie bitte daran, Ihrer Sendung eine Kopie der erhaltenen Rechnung beizulegen.

Wir freuen uns auf eine erneute Zusammenarbeit mit Ihnen!

TRUSTED BY OUR CUSTOMERS

Discover why customers love shopping with us! Read genuine Google reviews that highlight the exceptional quality, service, and sparkle of our fine diamond and gemstone jewelry.

Excellent
User Image
H K
August 16, 2025
Following email and chat conversation with Tamara, I ordered a custom-made anniversary ring: yellow diamond center stone plus 30 small white diamonds; perfect result for a good price, can highly recommend Leibish! That was also not my first purchase there😀
User Image
Priya Atur Dugal
August 14, 2025
I recently bought a 3 ct tennis bracelet from Leibish and it is a stunning piece! The diamonds are top quality and very sparkly. Levi was great at advising on size (comfort fit) which worked out very well — doesn’t feel tight and moves around nicely which adds to the sparkle. The 3 ct is a nice size for everyday wear, and pairs well with other bracelets or watches. This is my second purchase (other being a yellow diamond ring a few years ago) — I love my pieces and the wonderful customer service!
User Image
Lenar Nasipov
August 14, 2025
I would like to share my exceptional experience with LEIBISH. While searching for a diamond tennis bracelet as a gift for my wife, I explored various reputable stores, including several well-known U.S. retailers. After extensive research, I found that LEIBISH offered the most compelling value in terms of price and quality. From the moment I engaged with LEIBISH, I received outstanding customer service. The team demonstrated a strong commitment to client satisfaction, and I was particularly impressed by the support provided by Levi, who guided me throughout the entire purchasing process. Upon receiving the bracelet, I was pleasantly surprised to discover that the total carat weight exceeded the listed specifications by approximately 15%. The bracelet arrived in an elegant, stylish box that enhanced the sense of exclusivity and care associated with the purchase. Additionally, LEIBISH offers a very reasonable loyalty program, which provides meaningful savings on future purchases. Based on this experience, I am confident that I will return to LEIBISH for future jewelry gifts for both my wife and daughter.
User Image
Robin Stewart
August 11, 2025
You won't be disappointed doing business with Leibish. Excellent service as always, and very professional. My new diamond is beautiful 😍.
User Image
Anna Cavestri
July 30, 2025
Working with Levi, my jewelry consultant was easy. He was very helpful with my design questions, the mock ups and the communication during the process until the rings were received. I ordered a tanzanite with a rose gold band with pave diamonds and a ruby halo diamond white gold ring.
User Image
Lizzie Wilson
July 22, 2025
Levi at Leibish was fantastic to work with in creating a pair of yellow diamond studs. The earrings are beautifully crafted and I have received so many complements. I look forward to working with Levi again in the future!
User Image
Liz Porter
July 21, 2025
An amazing selection of colored diamonds. I wear my rings or earrings daily. The quality is superb.
User Image
Alex Starnini
July 21, 2025
Extremely high-level support. Excellent purchasing experience and very fast delivery. Highly recommended!
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Judy Gellhausen
July 2, 2025
I first discovered Leibish in 2023 when I was searching for a fancy colored diamond to replace a damaged stone in a ring. After doing some research, I realized that Leibish was the foremost trusted name for fancy colored diamonds. I was very pleased to be put in contact with an outstanding employee named Levi Hahn who was able to assist me throughout the entire process, from doing extensive research for me, the ordering process, and shipping it securely overseas to me. Purchasing something like a diamond from an overseas vendor can certainly seem like a daunting task, but Levi made it such a smooth process and the 30 day return policy guarantee from Leibish reassured me. Sure enough, the diamond was just as amazing as it appeared online! In fact, I was so pleased with the entire process that I recently placed a second order from Leibish, knowing that their variety and quality of colored diamonds available is unsurpassed anywhere else. Update from June 2025: My two daughters and I had the distinct pleasure of meeting Levi Hahn in person when Leibish sent some of their top representatives to the recent JCK trade show in Las Vegas. We were honored to meet him and his colleagues Yossi and Katya, all of whom were absolutely delightful! We were treated with the utmost courtesy, consideration, and kindness. Levi had carefully curated a selection of beautiful jewelry to show us, with special attention to bridal jewelry to show to my engaged daughter. My daughters (who are identical twins) and I ultimately selected matching bracelets to honor the special bond among us. We are all delighted to have such a lovely piece of jewelry to treasure! It was so special to be able to meet Levi in person and to be able to put a face to the name that I already trusted so much. I can wholeheartedly recommend Leibish, not only as a reputable and trustworthy jewelry company, but also for hiring exceptional people like Levi Hahn.
User Image
Allison S
July 1, 2025
Wonderful customer service. Such patience and expertise. I am a repeat customer and have never been disappointed. The inventory has no rivals. Premier in the industry!
User Image
H K
August 16, 2025
Following email and chat conversation with Tamara, I ordered a custom-made anniversary ring: yellow diamond center stone plus 30 small white diamonds; perfect result for a good price, can highly recommend Leibish! That was also not my first purchase there😀
User Image
Priya Atur Dugal
August 14, 2025
I recently bought a 3 ct tennis bracelet from Leibish and it is a stunning piece! The diamonds are top quality and very sparkly. Levi was great at advising on size (comfort fit) which worked out very well — doesn’t feel tight and moves around nicely which adds to the sparkle. The 3 ct is a nice size for everyday wear, and pairs well with other bracelets or watches. This is my second purchase (other being a yellow diamond ring a few years ago) — I love my pieces and the wonderful customer service!
User Image
Lenar Nasipov
August 14, 2025
I would like to share my exceptional experience with LEIBISH. While searching for a diamond tennis bracelet as a gift for my wife, I explored various reputable stores, including several well-known U.S. retailers. After extensive research, I found that LEIBISH offered the most compelling value in terms of price and quality. From the moment I engaged with LEIBISH, I received outstanding customer service. The team demonstrated a strong commitment to client satisfaction, and I was particularly impressed by the support provided by Levi, who guided me throughout the entire purchasing process. Upon receiving the bracelet, I was pleasantly surprised to discover that the total carat weight exceeded the listed specifications by approximately 15%. The bracelet arrived in an elegant, stylish box that enhanced the sense of exclusivity and care associated with the purchase. Additionally, LEIBISH offers a very reasonable loyalty program, which provides meaningful savings on future purchases. Based on this experience, I am confident that I will return to LEIBISH for future jewelry gifts for both my wife and daughter.
User Image
Robin Stewart
August 11, 2025
You won't be disappointed doing business with Leibish. Excellent service as always, and very professional. My new diamond is beautiful 😍.
User Image
Anna Cavestri
July 30, 2025
Working with Levi, my jewelry consultant was easy. He was very helpful with my design questions, the mock ups and the communication during the process until the rings were received. I ordered a tanzanite with a rose gold band with pave diamonds and a ruby halo diamond white gold ring.
User Image
Lizzie Wilson
July 22, 2025
Levi at Leibish was fantastic to work with in creating a pair of yellow diamond studs. The earrings are beautifully crafted and I have received so many complements. I look forward to working with Levi again in the future!
User Image
Liz Porter
July 21, 2025
An amazing selection of colored diamonds. I wear my rings or earrings daily. The quality is superb.
User Image
Alex Starnini
July 21, 2025
Extremely high-level support. Excellent purchasing experience and very fast delivery. Highly recommended!
User Image
Judy Gellhausen
July 2, 2025
I first discovered Leibish in 2023 when I was searching for a fancy colored diamond to replace a damaged stone in a ring. After doing some research, I realized that Leibish was the foremost trusted name for fancy colored diamonds. I was very pleased to be put in contact with an outstanding employee named Levi Hahn who was able to assist me throughout the entire process, from doing extensive research for me, the ordering process, and shipping it securely overseas to me. Purchasing something like a diamond from an overseas vendor can certainly seem like a daunting task, but Levi made it such a smooth process and the 30 day return policy guarantee from Leibish reassured me. Sure enough, the diamond was just as amazing as it appeared online! In fact, I was so pleased with the entire process that I recently placed a second order from Leibish, knowing that their variety and quality of colored diamonds available is unsurpassed anywhere else. Update from June 2025: My two daughters and I had the distinct pleasure of meeting Levi Hahn in person when Leibish sent some of their top representatives to the recent JCK trade show in Las Vegas. We were honored to meet him and his colleagues Yossi and Katya, all of whom were absolutely delightful! We were treated with the utmost courtesy, consideration, and kindness. Levi had carefully curated a selection of beautiful jewelry to show us, with special attention to bridal jewelry to show to my engaged daughter. My daughters (who are identical twins) and I ultimately selected matching bracelets to honor the special bond among us. We are all delighted to have such a lovely piece of jewelry to treasure! It was so special to be able to meet Levi in person and to be able to put a face to the name that I already trusted so much. I can wholeheartedly recommend Leibish, not only as a reputable and trustworthy jewelry company, but also for hiring exceptional people like Levi Hahn.
User Image
Allison S
July 1, 2025
Wonderful customer service. Such patience and expertise. I am a repeat customer and have never been disappointed. The inventory has no rivals. Premier in the industry!
User Image
H K
August 16, 2025
Following email and chat conversation with Tamara, I ordered a custom-made anniversary ring: yellow diamond center stone plus 30 small white diamonds; perfect result for a good price, can highly recommend Leibish! That was also not my first purchase there😀
User Image
Priya Atur Dugal
August 14, 2025
I recently bought a 3 ct tennis bracelet from Leibish and it is a stunning piece! The diamonds are top quality and very sparkly. Levi was great at advising on size (comfort fit) which worked out very well — doesn’t feel tight and moves around nicely which adds to the sparkle. The 3 ct is a nice size for everyday wear, and pairs well with other bracelets or watches. This is my second purchase (other being a yellow diamond ring a few years ago) — I love my pieces and the wonderful customer service!
User Image
Lenar Nasipov
August 14, 2025
I would like to share my exceptional experience with LEIBISH. While searching for a diamond tennis bracelet as a gift for my wife, I explored various reputable stores, including several well-known U.S. retailers. After extensive research, I found that LEIBISH offered the most compelling value in terms of price and quality. From the moment I engaged with LEIBISH, I received outstanding customer service. The team demonstrated a strong commitment to client satisfaction, and I was particularly impressed by the support provided by Levi, who guided me throughout the entire purchasing process. Upon receiving the bracelet, I was pleasantly surprised to discover that the total carat weight exceeded the listed specifications by approximately 15%. The bracelet arrived in an elegant, stylish box that enhanced the sense of exclusivity and care associated with the purchase. Additionally, LEIBISH offers a very reasonable loyalty program, which provides meaningful savings on future purchases. Based on this experience, I am confident that I will return to LEIBISH for future jewelry gifts for both my wife and daughter.
User Image
Robin Stewart
August 11, 2025
You won't be disappointed doing business with Leibish. Excellent service as always, and very professional. My new diamond is beautiful 😍.
User Image
Anna Cavestri
July 30, 2025
Working with Levi, my jewelry consultant was easy. He was very helpful with my design questions, the mock ups and the communication during the process until the rings were received. I ordered a tanzanite with a rose gold band with pave diamonds and a ruby halo diamond white gold ring.
User Image
Lizzie Wilson
July 22, 2025
Levi at Leibish was fantastic to work with in creating a pair of yellow diamond studs. The earrings are beautifully crafted and I have received so many complements. I look forward to working with Levi again in the future!
User Image
Liz Porter
July 21, 2025
An amazing selection of colored diamonds. I wear my rings or earrings daily. The quality is superb.
User Image
Alex Starnini
July 21, 2025
Extremely high-level support. Excellent purchasing experience and very fast delivery. Highly recommended!
User Image
Judy Gellhausen
July 2, 2025
I first discovered Leibish in 2023 when I was searching for a fancy colored diamond to replace a damaged stone in a ring. After doing some research, I realized that Leibish was the foremost trusted name for fancy colored diamonds. I was very pleased to be put in contact with an outstanding employee named Levi Hahn who was able to assist me throughout the entire process, from doing extensive research for me, the ordering process, and shipping it securely overseas to me. Purchasing something like a diamond from an overseas vendor can certainly seem like a daunting task, but Levi made it such a smooth process and the 30 day return policy guarantee from Leibish reassured me. Sure enough, the diamond was just as amazing as it appeared online! In fact, I was so pleased with the entire process that I recently placed a second order from Leibish, knowing that their variety and quality of colored diamonds available is unsurpassed anywhere else. Update from June 2025: My two daughters and I had the distinct pleasure of meeting Levi Hahn in person when Leibish sent some of their top representatives to the recent JCK trade show in Las Vegas. We were honored to meet him and his colleagues Yossi and Katya, all of whom were absolutely delightful! We were treated with the utmost courtesy, consideration, and kindness. Levi had carefully curated a selection of beautiful jewelry to show us, with special attention to bridal jewelry to show to my engaged daughter. My daughters (who are identical twins) and I ultimately selected matching bracelets to honor the special bond among us. We are all delighted to have such a lovely piece of jewelry to treasure! It was so special to be able to meet Levi in person and to be able to put a face to the name that I already trusted so much. I can wholeheartedly recommend Leibish, not only as a reputable and trustworthy jewelry company, but also for hiring exceptional people like Levi Hahn.
User Image
Allison S
July 1, 2025
Wonderful customer service. Such patience and expertise. I am a repeat customer and have never been disappointed. The inventory has no rivals. Premier in the industry!
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