You can't beat the responsiveness of the customer service! I will be shopping again and again!
I've now used Leibish twice - first for the diamond in my wife's engagement ring, and second for the sapphire I just purchased. This review is for the sapphire purchase. The company is efficient and reliable. You get your purchase shipped overnight or as close to it as possible in tamper proof, but unobtrusive packaging, and you get exactly what's on the website. They are also very responsive to emailed questions. More specifically, I chose Leibish over other websites to purchase this sapphire for two reasons. First is quality - they seem to only list high quality gems, and you can see this when browsing through stones. While the selection might be more limited, there aren't any dull ones that you have to wade through and exclude from the decision making process. This makes it so much easier! Second, they had more transparent definitions of quality. They have an outside lab grade color and clarity, so you are actually looking at as an objective a rating as possible, making it easy to compare between two rocks that look identical on the internet.
Thanks to Mr Efi from Leibish & Co., I got the item with perfect condition. Here I would like to compliments Mr. Efi and his team for their efforts and honestly.
I ordered a letter "j" yellow diamond pendant for my daughters birthday and it turned out very lovely. She loved it! Thank you for another stunning purchase.
We received the ring. It is absolutely exquisite. I couldn't have chosen a better company or person to work with than Mali and Leibish. Thank you so much for your assistance and attention to detail. It made the buying experience so much more pleasurable and rewarding. You helped my wife's new year extremely happy. And for that, I thank you.
. Brian Spell
Very Satisfied, Excellent Service
Strong customer support. Leadership in products vs comp. Best of the best. Do what they say. Tough to buy diamonds on line without all this. This is a triple aaa company.
Exceeding expectations in all levels, i worked both with Efi and Ben and could not have been any happier with their service. Will be a returning customer for sure
Amazing customer service they answered all my question right away and the packaging looks amazing. Definitely one of the best online Jewelers I have dealt with. I would recommend them for anyone that's looking for a great product and trust worthy online Jewelers to deal with.
I had never bought a colored diamond so I decided to do some research. Not all colored diamonds are created equal. There are several ways used to manipulate a colorless stone using heat, pressure and radiation to name a few. Then there is natural which came from the earth the same color as when completed. One on a budget might have to choose a little less carat weight to get the natural. I choose natural because I believe it is the best investment. Leibish & Co. offer quality in the natural state. Meira was very easy to communicate with and very professional. Thank You and I am sure to return when need be.
I was skeptical at first and my jeweler was VERY skeptical. However, I expressed interest on the website and Leibish promptly responded. They answered all my questions and I decided to take a chance given the return policy and excellent references. The item arrived from Hong Kong the day after payment was received by Leibish. The GIA cert came the next day. I was very pleased. I'm very pleased with my purchase and I would recommend Leibish to anyone. It turned out to be a very pleasant experience.
My sister shared this website with me and now we are pretty much addicted to assembling fine pieces. Everything we have received has been as advertised and of very good to truly excellent quality. It is hard to stop buying from here - that is the only problem. Their prices are fair - somewhat below market value here in the US, but well above wholesale. There are cheaper outlets for such items if you can scrutinize diamonds and do your research very carefully. But for those who can't, you can be assured you're getting excellent quality when you come here. They have been willing to work with us with some discounts, which is nice.
Stacia Marie Desantis
This is honestly, a place where customer satisfaction is their top priority. Excellent all the way throughout the process of communication, purchasing and product shipment. Thank you "Mali" for the admirable human touch you added to all this. I don't hesitate to give Leibish & Co. the strongest recommendation.
I have made two purchases with Leibish and I look forward to my third. Customer service and quality is A+. I would not hesitate to do business with them in the future and have even referred family to them.
I live in West Africa, where the sale of diamonds is almost forbidden, even though they come from this region...look it up. So with that said I ordered this beautiful .52 carat white and yellow diamond halo pendant for my 50th birthday keepsake. Thank you so much for the great quality and beautiful diamonds. But most of all I want to thank Ben M for his efforts and wonderful customer service. I will do business with this company again.
Worked with Meira who got me the most beautiful pair of sapphire & diamond earrings. She was great to work with.
It couldn't be better. She loved the ring.
ANDRES PEREZ ROCA
It was a great trust I needed to purchase my jewelry at Liebish and would never hesitate to do it again. It was a wonderful service and the result ist just excellent. Don´t hesitate to work together with this company. I hope this will help the company to make as many customers happy as they made my happy with my jewelry;-) Theresa from Germany
The great service from Leibish and Co exceeded all expectations. They rushed my ring to me, ensuring it arrived in advance of a very tight timeline I had requested. The ring itself is beautiful, and just what I had hoped for.
We are very happy with our experience in dealing with Leibish, the colored diamonds are of the highest caliber and the service is bar none.
George & Jane Lin
The shopping experience with Leibish & Co was excellent. I ordered a colored diamond and solitaire ring setting and the item delivered more than met my expectations. The ring is gorgeous! The entire process from shopping for the diamond, choosing the setting, discussing pricing through final product delivery was flawless. The person that I dealt with via email was extremely prompt with communication and very attentive to all questions that I had. I would definitely recommend using Leibish & Co for your diamond purchase.
For custom made jewelry that's affordable and beyond your wildest dreams trust Leibish and Co. The customer service is beyond the best and every client is treated like family. Meira guided me through several important purchases. I will be a customer for life. Holly
Leibish & Co. created a good quality diamond ring for me, and thanks to the review: nidongo.com which make me more understanding this company, Moreover, I did my research for countless hours, It is worth to mention that this is good supplier to cooperation.
I am very happy with my diamond!
It was a easy, very supportive, most definitely I'm a Leibish customer.
. El-arabi El-sayed
I would recommend Leibish. The service is excellent. I have the diamond delivered to me in less than a week from the time I have paid (I live in Australia). The diamond is beautiful like the picture so I'm happy that the photo represents accurately. I also think that the price is reasonable.
My experience with Leibish was excellent. Mali helped me design a beautiful ring for my 35th wedding anniversary and provided knowledgeable and informative guidance throughout the process. Feedback via email was always timely and she provided options that met my requests. My family was a little concerned about doing this purchase via the internet but the professionalism and the subsequent research I found on the company put everyone at ease. Thank you for helping create the ring of my dreams! I wouldn't hesitate to recommend or make another purchase from Leibish and Co.
Mali was so easy to work with and followed through on everything we discussed. I'm very very happy with my ring and think it was a smart purchase. I would definetely do business with Leibish again
Meira & the fine people of Leibish & Co. exceeded my expectations for customer service, design and delivery. Hands down the best experience buying a piece of jewelry in store or online. All questions were answered thoroughly and thoughtfully.
I've purchased three rings and all are excellent quality and good values. My contact is excellent and always helpfully. My purchases were all online and you will not find the same quality products at your local jewelry store.